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Terms and Conditions

Welcome to Social Ad Signals! 

Thank you for choosing Social Ad Signals. This document outlines the Terms and Conditions (the “Terms”) which you agree to when using our services. Please read these Terms carefully before accessing or using our services.

For the purposes of these Terms, “Social Ad Signals” refers to our business entity providing services related to advertising accounts on Google, Facebook, and TikTok.

By using any service provided by Social Ad Signals, you acknowledge and agree that your interaction is governed by these Terms as applicable to your dealings with Social Ad Signals. These Terms and Conditions govern your use of the Social Ad Signals services, which may include sign-ups to various advertising accounts and tools that together are considered our platform. By using our services, you agree to be bound by these Terms and our Privacy Policy. In these Terms and Conditions, “platform” refers to the collective services offered by Social Ad Signals; “we”, “us”, “our”, and “Social Ad Signals” collectively refer to our business entity; and “user”, “customer”, “client”, “you”, and “your” refer to you, the user of Social Ad Signals.

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING OR OBTAINING ANY SERVICE OR INFORMATION FROM SOCIAL AD SIGNALS.

1. ACCEPTANCE OF TERMS

By registering for any of our services and using the collective platform, you agree to be bound by this agreement. If you do not agree to the terms of this agreement, you must not use our services and stop using the service immediately. We may modify this agreement from time to time, and such modification will be effective when posted on our website or communicated to you through other means. You agree to be bound by any modification of these Terms when you use Social Ad Signals after such modification is posted; therefore, it is important that you review this agreement regularly.

You represent and warrant that your use of the services does not violate any applicable law or regulation. Social Ad Signals may, in its sole discretion, refuse to offer the services to any user and change its eligibility criteria at any time. This provision is void where prohibited by law, and the right to access the service is revoked in such jurisdictions.

Our services may only be used in compliance with these Terms and all applicable local, state, national, and international laws, rules, and regulations.

By registering for any of our services, you represent and warrant that you have the full right, power, and authority to enter into this agreement and to fully perform all of your obligations hereunder. You further represent and warrant that you are under no legal disability or contractual restriction that prevents you from entering into this agreement.

2. ACCOUNT AND SERVICE SIGN-UPS

While we do not offer a single platform that requires a username and password, our services require you to sign up for specific accounts or tools. You are responsible for maintaining the confidentiality of any access information provided by Social Ad Signals or generated by your use of third-party platforms. You are fully responsible for all activities that occur under your account(s). You agree to (a) immediately notify Social Ad Signals of any unauthorized use of your account or any other breach of security, and (b) ensure that you secure your account(s) appropriately. Social Ad Signals will not be liable for any loss or damage arising from your failure to comply with this agreement.

By providing Social Ad Signals with your email address and phone number, you agree that we may use your email address and phone number to send you notifications, important communications about our services, news, and special content. If you do not wish to receive these emails or SMS messages, you may opt out of receiving them by sending us your request through our contact information or by using the “unsubscribe” option in emails or by replying with the word “STOP” to SMS messages.

Users may cancel their services at any time and for any reason by following the instructions provided by Social Ad Signals or by sending us their request through our contact information. Such cancellation will result in the termination of the service and removal of associated personal data from Social Ad Signals’ systems.

Social Ad Signals reserves the right to immediately terminate your access to any service and to terminate this agreement unilaterally, with or without notice, and without liability to you, if Social Ad Signals believes that you have breached any of these Terms, provided false or misleading information, or interfered with any other party’s use of the service.

3. ADVERTISING ACCOUNTS

Users will be able to use the ad accounts provided by Social Ad Signals to publish ad campaigns and top up those ad accounts according to each user’s budget. The ad accounts will be available for different platforms such as Google, Facebook, TikTok, etc. Through our services, users will be able to manage their advertising account top-ups, balances, invoices, educational guides, and more.

The user agrees to assume all responsibility for the advertising accounts and to respect the advertising policies established by the platform used to advertise. It is the sole and exclusive responsibility of the user that their advertising campaigns comply with all advertising policies of the platform they use to advertise.

The user is solely and exclusively responsible for maintaining the balance of the advertising account and shall ensure that the account is topped up on time. Please note that advertisements may be paused if advertising accounts are not topped up on time. Social Ad Signals is not responsible for paused ad campaigns or loss of sales or performance of ad campaigns as a result of an ad account not being topped up. Under no circumstances may the user resell or redistribute advertising accounts without Social Ad Signals’ explicit permission.

To use the services and advertising accounts, users must register and purchase a subscription. Commission fees for ad account top-ups range from 5% for self-serve access to between 8% and 10% for managed access. This fee structure is subject to change, and any modifications will be communicated to clients in advance of fund transfers. Social Ad Signals reserves the right to modify commission fees at any time, with the assurance that any changes will not apply retrospectively to pre-change top-ups. Clients will be informed ahead of any subsequent payments potentially attracting new commission fees. Each unique advertising account on any platform requires a minimum top-up, the specifics of which will be disclosed to the client before account activation.

The top-ups of the advertising accounts will be reflected in the advertising credits or budgets of each advertising account of each platform. Please note that funds deposited into any advertising account or overall account balance cannot be withdrawn. Social Ad Signals reserves the right not to offer any type of credit to the user.

4. SUBSCRIPTIONS

In order to use the platform and the services, users must purchase a paid subscription. When a user purchases a subscription, the user agrees and declares to purchase the subscription for the price advertised on the platform or on the website at the time of purchase. The subscription fee is $250 per calendar month. Please check the price and features of subscriptions before ordering.

When a user makes a subscription purchase, Social Ad Signals will send a confirmation email. This confirmation email will be produced automatically so that the user has confirmation of payment and the start of the subscription. If the user does not receive the confirmation email upon purchase of the subscription, the confirmation email may have been sent to the user’s spam folder.

Social Ad Signals may cancel any subscription and may change or discontinue the availability of subscriptions at any time at its sole discretion. The foregoing provision does not affect your statutory rights.

Subscriptions may include automatic recurring (monthly) payments. You authorize Social Ad Signals to renew your subscription and to charge you monthly on each billing date. The subscription billing date is the date you purchase the subscription and make the first payment. On the applicable billing date, you will automatically be charged the applicable subscription fee. The subscription will remain active until you cancel it or we terminate it. You must cancel your subscription before it renews to avoid the next billing period. We will bill you for the subscription billing fee in the payment method you choose during registration and subscription purchase.

Subscriptions will automatically renew for an additional period unless cancelled prior to the next billing period. To cancel subscriptions, users must submit a cancellation request through our contact information or online portal, and the subscription will be cancelled for the next billing period.

It is the user’s responsibility to manage their subscription and billing date. No refunds can be given for any subscription charge to Social Ad Signals. If a payment fails to renew the subscription, Social Ad Signals reserves the right to immediately limit advertising account access to the user. Any loss, damages, or implications as a result of this are not the responsibility of Social Ad Signals. It is the user’s sole responsibility to manage their subscription and ensure the correct timing of their payments.

5. PAYMENTS

Subscriptions will be paid through Stripe. A 3.9% fee will be applied to all card payments. Fees for alternative payment methods may vary and will be communicated prior to fund crediting. Clients are responsible for any transaction fees incurred. Subscriptions will be activated upon completion of the payment process and registration of the corresponding subscription. Your credit/debit card will be charged immediately upon completion of the payment process. Once the transaction is processed, we will send you an electronic receipt of the transaction to the email address you provide during the purchase or user registration process.

If you find any inconsistency in your billing, please contact us through our contact details, or you can make the claim through the customer service of the corresponding payment platform.

If your card is declined, you will receive an error message. No payment will be charged to your card, and no order will be processed. There may be a pending transaction on your account until your card issuing bank withdraws the authorization. This usually takes 2 to 5 business days. Your card may be declined for a number of reasons, such as insufficient funds, AVS (Address Verification System) mismatch, or you have entered an incorrect security code.

If your payment is declined, you will need to provide an alternative payment method or provide another card on which the payment can be loaded and processed.

All payments processed through our platform may be subject to third-party processing fees. Social Ad Signals is not obligated to cover these fees and may deduct any fees from top-ups added to an account.

Your payment information will be processed and stored securely and for the sole purpose of processing the purchase of subscriptions. Social Ad Signals reserves the right to engage any commercially available payment platform that processes your data for the sole purpose of processing the purchase of subscriptions.

In the event of a payment dispute, Social Ad Signals reserves the right to freeze the client’s advertising account balance and may terminate cooperation immediately. Clients intending to dispute a charge must contact support@socialadsignals.com and can expect a response within 5 business days.

6. OWNERSHIP AND LICENSES

The intellectual property rights to the platform and the content available on the platform belong exclusively to Social Ad Signals. Any physical or virtual display of the methods or content available on the platform may result in violations of Social Ad Signals’ intellectual property rights.

Social Ad Signals gives you a personal, worldwide, royalty-free, non-assignable, and non-exclusive license to use the platform provided to you by Social Ad Signals as part of the services. This license is for the sole purpose of enabling you to use and enjoy the benefit of the services as provided by Social Ad Signals, in the manner permitted by these Terms. You may not copy, modify, distribute, sell, or lease any part of our services or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission.

The user agrees not to use the platform and the services negligently, for fraudulent purposes, or in an unlawful manner. Likewise, the user agrees not to partake in any conduct or action that could damage the image, interests, or rights of Social Ad Signals or third parties.

This service prohibits sending messages that: (1) Are cataloged as SPAM. (2) Are harassing, abusive, defamatory, obscene, in bad faith, unethical, or otherwise illegal content (3) Distribute trojans, viruses, or other malicious computer software (4) Contain political or religious content (5) Contain obscene or offensive content (6) Are intended to commit fraud, impersonate other persons, phishing, scams, or related crime (7) Distribute intellectual property without ownership or a license to distribute such property (8) Breach, in any way, the Terms of Service, Privacy Policy, or rules of this platform or the recipients.

Social Ad Signals reserves the right to terminate your access immediately, with or without notice, and without liability to you if Social Ad Signals believes that you have violated any of these Terms or interfered with the use of the platform or service by others.

7. DISCLAIMER

By using the platform and the functionalities included in the platform, you accept personal responsibility for the results of the use of the platform and our services. You agree that Social Ad Signals does not guarantee any results, profits, or losses from advertising campaigns published through our services and our advertising accounts. You acknowledge and agree that the ultimate success or failure of advertising campaigns will be the result of your own efforts, your own content, your own particular situation, and a number of other circumstances that are beyond Social Ad Signals’ control. The administration of the advertising campaigns, as well as the performance of the advertising campaigns, the success or failure of the advertising campaigns, shall be the sole and exclusive responsibility of the users.

By accessing the content available on the platform, you accept personal responsibility for the results of the use of the information and content available on the platform, such as educational guides. You agree that Social Ad Signals does not guarantee the results of actions advised or not advised by the content available on the platform. Social Ad Signals provides resources and content for informational purposes only. You acknowledge and agree that your ultimate success or failure in using the information and content available on the platform will be the result of your own efforts, your particular situation, and a number of other circumstances beyond Social Ad Signals’ control.

 8. CONFIDENTIAL INFORMATION

Information provided by our customers through our services and advertising campaigns, including trade secrets of our users, will be treated as confidential information and will be used solely for the purpose of providing our services properly. Social Ad Signals will protect such confidential information from disclosure to third parties by employing the same degree of care used to protect its own confidentiality or proprietary information of similar importance. If necessary to conduct a prospective business relationship, Social Ad Signals may disclose confidential information received pursuant to our services to employees and/or consultants with a need to know, provided that the consultants are obligated to protect such confidential information from unauthorized use and disclosure. Confidential information will not be disclosed to third parties without the prior written consent of the customer who owns the information. Confidential information shall remain confidential after termination of the agreement and services. Clients are prohibited from disclosing specific aspects of their ad accounts, including the names of companies or credit lines associated with these accounts, without express consent from Social Ad Signals.

9. COPYRIGHT

All materials on Social Ad Signals, including, without limitation, names, logos, trademarks, images, text, columns, graphics, videos, photographs, illustrations, software, and other elements, are protected by copyrights, trademarks, and/or other intellectual property rights owned and controlled by Social Ad Signals or by third parties that have licensed or otherwise provided their material to the website. You acknowledge and agree that all materials on Social Ad Signals are made available for limited, non-commercial, personal use only. Except as specifically provided herein, no material may be copied, reproduced, republished, sold, downloaded, posted, transmitted, or distributed in any way, or otherwise used for any purpose, by any person or entity, without Social Ad Signals’ prior express written permission. You may not add, delete, distort, or otherwise modify the material. Any unauthorized attempt to modify any material, to defeat or circumvent any security features, or to utilize Social Ad Signals or any part of the material for any purpose other than its intended purposes is strictly prohibited.

“Third-Party Materials” means any content, images, videos, texts, or other material that is owned by a third party, such as stock images, videos, and texts. Such Third-Party Materials are subject to the applicable third-party terms and licenses and may only be used as permitted by such terms and licenses.

10 .COPYRIGHT INFRINGEMENT

Social Ad Signals will respond to all inquiries, complaints, and claims related to the alleged infringement or violation of the provisions contained in applicable copyright and intellectual property laws and regulations. Social Ad Signals respects the intellectual property of others and expects users to do the same. If you believe, in good faith, that any material provided on the platform infringes your copyright or other intellectual property rights, please submit your request through our contact information, with the following information:

  • Identification of the intellectual property right that is allegedly infringed. All relevant registration numbers or a statement regarding ownership of the work should be included.
  • A statement that specifically identifies the location of the infringing material, in sufficient detail so that Social Ad Signals can find it on the platform.
  • Your name, address, telephone number, and email address.
  • A statement by you that you have a good faith belief that the use of the allegedly infringing material is not authorized by the copyright owner, or its agents, or by law.
  • A statement by you, made under penalty of perjury, that the information in your notification is accurate, and that you are the copyright owner or authorized to act on its behalf.
  • An electronic or physical signature of the copyright owner or of the person authorized to act on the copyright owner’s behalf.
 

11. USER CONTENT

Some features of the platform may allow users to provide content and information. The user retains the copyright or any other rights it may have on the content it provides through the use of the services. Social Ad Signals is not responsible for the accuracy, safety, or legality of content posted through advertising campaigns by users. The user is solely and exclusively responsible for its content and the consequences of its publication. By providing content and information through the use of the services, the user grants Social Ad Signals a worldwide, non-exclusive, royalty-free, fully paid right, and license to host, store, transfer, display, perform, reproduce, and modify the user’s content for the sole purpose of providing the advertising campaigns.

12. USER CONTENT REPRESENTATIONS AND WARRANTIES

Social Ad Signals disclaims all liability in connection with user content. The user is solely responsible for the content and the consequences of providing content through the platform. By providing user content through the service, you affirm, represent, and warrant that:

  • You are the creator and owner of the content you provide through the platform, or have the necessary licenses, rights, consents, and permissions to authorize Social Ad Signals to publish and display your content in advertising campaigns through Social Ad Signals advertising accounts.
  • Your user content does not and will not (i) infringe, violate, or misappropriate any third-party rights, including copyrights, trademarks, patents, trade secrets, moral rights, rights of privacy, rights of publicity, or any other intellectual property or proprietary rights; (ii) libel, defame, slander, or invade the privacy, publicity, or other proprietary rights of any other person; or (iii) cause Social Ad Signals to violate any law or regulation.
  • Your user content could not be considered by a reasonable person to be objectionable, profane, indecent, pornographic, harassing, threatening, embarrassing, hateful, or otherwise inappropriate.
  • Your user content does not and will not contain hateful content, a threat of physical harm, or harassment.

13. USER CONTENT DISCLAIMER

Social Ad Signals may, at any time and without notice, filter, remove, edit, or block any user content that, in our sole judgment, violates these Terms or is otherwise objectionable. You acknowledge and agree that Social Ad Signals reserves the right to monitor all information transmitted or received through the service for operational and other purposes and may do so from time to time. If at any time Social Ad Signals decides to monitor content, Social Ad Signals continues to assume no responsibility for the content or any loss or damage incurred as a result of such monitoring. During monitoring, information may be examined, recorded, copied, and used in accordance with our Privacy Policy.

14. REFUND POLICY

Clients wishing to cancel their subscription mid-billing cycle are not eligible for pro-rated refunds. Clients should note that, as specified in Section 4, subscription fees are not eligible for refunds. This includes both the standard and comprehensive subscription options. Any payments made for subscriptions are final and non-refundable, underscoring the importance of reviewing subscription terms and conditions prior to purchase.

15. PERSONAL DATA

Any personal information you post or submit in connection with the use of the platform will be used in accordance with our Privacy Policy. Please see our Privacy Policy.

16. PROHIBITED ACTIVITIES

The content and information available on the platform (including, but not limited to, data, information, text, music, sound, photos, graphics, video, maps, icons, or other material), as well as the infrastructure used to provide such content and information, is proprietary to Social Ad Signals or licensed to Social Ad Signals by third parties. For all content other than your content, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, or services obtained from or through the platform. In addition, the following activities are prohibited: 

  • Access, monitor, reproduce, distribute, transmit, broadcast, display, sell, license, copy, or otherwise exploit any content of the services, including but not limited to, using any robot, spider, scraper, or other automated means or any manual process for any purpose not in accordance with this agreement or without our express written permission.
  • Violate the restrictions in any robot exclusion headers on the services or bypass or circumvent other measures employed to prevent or limit access to the services.
  • Take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure.
  • Deep-link to any portion of the services for any purpose without our express written permission.
  • “Frame”, “mirror”, or otherwise incorporate any part of the services into any other platforms or service without our prior written authorization.
  • Attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs used by Social Ad Signals in connection with the services.
  • Circumvent, disable or otherwise interfere with security-related features of the services or features that prevent or restrict use or copying of any content.
  • Download any content unless it’s expressly made available for download by Social Ad Signals.

17. DISCLAIMER OF WARRANTIES

Because of the nature of the Internet, Social Ad Signals provides and maintains the platform on an “as is”, “as available” basis and makes no promise that use of the platform will be uninterrupted or entirely error-free. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control. 

Except as provided above, we can give no other warranties, conditions, or other terms, express or implied, statutory or otherwise, and all such terms are hereby excluded to the maximum extent permitted by law. 

You will be responsible for any breach of these Terms by you, and if you use the platform in breach of these Terms, you will be liable to and will reimburse Social Ad Signals for any loss or damage caused as a result. 

Social Ad Signals will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control, including without limitation Internet outages, communications outages, fire, flood, war, or act of God. 

These Terms do not affect your statutory rights as a consumer which are available to you. 

Subject as aforesaid, to the maximum extent permitted by law, Social Ad Signals excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect, or consequential loss whether or not such arises out of any problem you notify to Social Ad Signals and Social Ad Signals shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to: 

  • Any incorrect or inaccurate information on the platform.
  • The infringement by any person of any Intellectual property rights of any third party caused by their use of the platform.
  • Any loss or damage resulting from your use or the inability to use the platform or resulting from unauthorized access to, or alteration of your transmissions or data in circumstances which are beyond our control.
  • Any loss of profit, wasted expenditure, corruption or destruction of data, or any other loss which does not directly result from something we have done wrong.
  • Any amount or kind of loss or damage due to viruses or other malicious software that may infect a user’s computer equipment, software, data, or other property caused by persons accessing or using content from the platform or from transmissions via emails or attachments received from Social Ad Signals.
  • All representations, warranties, conditions, and other terms which but for this notice would have effect.

18. ELECTRONIC COMMUNICATIONS

No responsibility will be accepted by Social Ad Signals for failed, partial, or garbled computer transmissions, for any computer, telephone, cable, network, electronic, or internet hardware or software malfunctions, failures, connections, availability, for the acts or omissions of any user, internet accessibility, or availability, or for traffic congestion or unauthorized human act, including any errors or mistakes. 

19. INDEMNIFICATION

You agree to hold harmless, defend, and indemnify Social Ad Signals, its officers, directors, employees, agents, and affiliates from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties, or other costs or expenses of any kind or nature, including but not limited to reasonable legal and accounting fees, brought by third parties as a result of: 

  • Your breach of this agreement or the documents referenced herein.
  • Your violation of any law or the rights of a third party.
  • Your use of the platform.

20. CHANGES AND TERMINATION

We may change the platform and these Terms at any time, in our sole discretion and without notice to you. You are responsible for remaining knowledgeable about these Terms. Your continued use of the site constitutes your acceptance of any changes to these Terms, and any changes will supersede all previous versions of the Terms. Unless otherwise specified herein, all changes to these Terms apply to all users take effect. Furthermore, we may terminate this agreement with you under these Terms at any time by notifying you in writing (including by email) or without any warning. 

21. ASSIGNMENT

This agreement and any rights and licenses granted hereunder may not be transferred or assigned by you, but may be assigned by Social Ad Signals without restriction. 

22. INTEGRATION CLAUSE

This agreement, together with the Privacy Policy and any other legal notices published by Social Ad Signals, shall constitute the entire agreement between you and Social Ad Signals concerning and governs your use of the platform. 

23. DISPUTES

The user agrees that any dispute, claim, or controversy arising out of or relating to these Terms and Conditions, or the breach, termination, enforcement, interpretation, or validity thereof, or the use of the platform, shall be resolved by binding arbitration between the user and Social Ad Signals, provided that each party retains the right to bring an individual action in a court of competent jurisdiction. 

In the event a dispute arises in connection with the use of the platform or the breach of these Terms and Conditions, the parties agree to submit their dispute to arbitration resolution before a reputable arbitration organization as mutually agreed by the parties and in accordance with applicable commercial arbitration rules. 

You agree to initiate a formal dispute proceeding by sending us a communication through our contact information. Social Ad Signals may choose to send you a written offer after receiving your initial communication. If we offer and send you a settlement offer and you do not accept the offer, or we are unable to resolve your dispute satisfactorily and you wish to continue with the dispute process, you must initiate the dispute resolution process before an accredited arbitration organization and file a separate Demand for Arbitration. Any award rendered by the arbitration tribunal shall be final and conclusive on the parties. 

To the fullest extent permitted by law, you agree that you will not file, join, or participate in any class action lawsuit in connection with any claim, dispute, or controversy that may arise in connection with your use of the platform and purchase of products posted and offered through the listings available on the platform. 

The courts of British Columbia, Canada shall have jurisdiction over any dispute, controversy, or claim relating to Social Ad Signals and its business operations. Any such dispute or controversy shall be brought and resolved in the courts of British Columbia. 

24. FINAL PROVISIONS

These Terms and Conditions are governed by the laws of British Columbia, Canada. Use of Social Ad Signals’ services is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms and Conditions. 

Our performance of these Terms is subject to existing laws and legal processes, and nothing contained in these Terms limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of our platform or information provided to or gathered by us with respect to such use. 

If any part of these Terms is found to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of these Terms at any time does not waive our right to enforce the same or any other provision(s) here of in the future. 

Any rights not expressly granted herein are reserved. 

25. CONTACT INFORMATION

If you have questions or concerns about these Terms, please contact us through our contact page or via the contact information below: 

Social Ad Signals

support@socialadsignals.com15.